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Eurobarometers
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2011
Flash Eurobarometer 299 on consumers' attitudes towards cross-border sales and consumer protection (EB 299)
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The survey
examines distance and cross-border shopping and EU citizens' perceptions regarding various aspects of consumer protection. It also presents data on financial services provided at distance, environmental impact and purchasing decisions.
Flash Eurobarometer 300 on business attitudes towards cross-border trade and consumer protection (EB 300)
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The survey
provides a picture of the retailers' awareness of and compliance with their legal obligations towards consumers. In addition, it gives information on cross-border sales, complaints handling and safety issues.
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2010
Consumers attitudes towards cross-border sales and consumer protection (Flash Eurobarometer 282)
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2009
Business attitudes towards enforcement and redress in the internal market (Flash Eurobarometer 278)
Consumers views on switching service providers (Flash Eurobarometer 243)
Cross-border shopping and consumer protection in the internal market
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2008
Consumers protection in the internal market (Special Eurobarometer 298)
Business attitudes towards cross-border sales and consumer protection (Flash Eurobarometer 224)
Eurobarometer results 2008 about consumers and businesses attitudes towards cross-border shopping
Eurobarometer results on e-commerce:
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2007
Consumers opinions on services of general interest (Special Eurobarometer 260)
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2006
Consumers protection in the internal market (Special Eurobarometer 252)
Business attitudes towards cross-border sales and consumer protection (Flash Eurobarometer 186)
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2005
Consumers opinions on services of general interest (Special Eurobarometer 219)
Passengers' Rights (Special Eurobarometer 228 )
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2004
European Union's citizens and access to Justice (Special Eurobarometer 195)
Cross-border shopping in 28 European countries (Eurobarometer Qualitative study)
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2003
European consumers and services of general interest in the EU 25 (Eurobarometer, Qualitative study)
Consumers' opinions on services of general interest in the new Member States (Candidate countries Eurobarometer)
Consumer protection in the EU (Special Eurobarometer 193)
Les Européens et la qualité des services (Flash Eurobarometer 150)
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2002
Consumers opinions on services of general interest in the EU 15 (Special Eurobarometer 58)
Consumers and business experience of, and attitudes to, cross-border trade (Flash Eurobarometer 128 and Standard Eurobarometer 57.2)
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2001
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2000
Les Européens et les services d'intérêts généraux (Eurobarometer 53)
Report 
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