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Consumer Satisfaction

Consumer Market Monitoring Survey 2011 - 2010

The Consumer Market Monitoring Survey covers some 50 markets across the EU and Norway. Over 600 000 market assessments result in the findings. The Commission assigns the survey.

The screening hinges on:


Consumer satisfaction survey (2009)

Overall report

Product market reports


Consumer satisfaction surveys (2007)


Consumer satisfaction surveys (2005)


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Links included in the document
Consumer Market Dashboard: interactive presentation of results
http://ec.europa.eu/consumers/consumer_research/dashboard_en.htm
2011 report
http://ec.europa.eu/consumers/strategy/docs/EC_Market_Monitoring_2011_en.pdf
2010 report
http://ec.europa.eu/consumers/strategy/docs/EC_Market_Monitoring_2010_en.pdf
Overall report
http://ec.europa.eu/consumers/strategy/docs/overall_report_final.pdf
Fruit and vegetables
http://ec.europa.eu/consumers/strategy/docs/fruit_vegetables.pdf
Non-alcoholic beverages
http://ec.europa.eu/consumers/strategy/docs/non-alcoholic_beverages.pdf
Meat
http://ec.europa.eu/consumers/strategy/docs/meat.pdf
ICT goods
http://ec.europa.eu/consumers/strategy/docs/ict_goods.pdf
Household appliances
http://ec.europa.eu/consumers/strategy/docs/household_electrical_apps.pdf
Entertainment & leisure goods
http://ec.europa.eu/consumers/strategy/docs/entertainment_leisure.pdf
Clothing & footwear
http://ec.europa.eu/consumers/strategy/docs/clothing_footwear.pdf
New cars
http://ec.europa.eu/consumers/strategy/docs/new_motor_vehicles.pdf
Austria
http://ec.europa.eu/consumers/strategy/docs/Country report - Austria.pdf
Belgium
http://ec.europa.eu/consumers/strategy/docs/Country report - Belgium.pdf
Bulgaria
http://ec.europa.eu/consumers/strategy/docs/Country report - Bulgaria.pdf
Cyprus
http://ec.europa.eu/consumers/strategy/docs/Country report - Cyprus.pdf
Czech Republic
http://ec.europa.eu/consumers/strategy/docs/Country report - Czech Republic.pdf
Denmark
http://ec.europa.eu/consumers/strategy/docs/Country report - Denmark.pdf
Estonia
http://ec.europa.eu/consumers/strategy/docs/Country report - Estonia.pdf
Finland
http://ec.europa.eu/consumers/strategy/docs/Country report - Finland.pdf
France
http://ec.europa.eu/consumers/strategy/docs/Country report - France.pdf
Germany
http://ec.europa.eu/consumers/strategy/docs/Country report - Germany.pdf
Greece
http://ec.europa.eu/consumers/strategy/docs/Country report - Greece.pdf
Hungary
http://ec.europa.eu/consumers/strategy/docs/Country report - Hungary.pdf
Ireland
http://ec.europa.eu/consumers/strategy/docs/Country report - Ireland.pdf
Italy
http://ec.europa.eu/consumers/strategy/docs/Country report - Italy.pdf
Latvia
http://ec.europa.eu/consumers/strategy/docs/Country report - Latvia.pdf
Lithuania
http://ec.europa.eu/consumers/strategy/docs/Country report - Lithuania.pdf
Luxembourg
http://ec.europa.eu/consumers/strategy/docs/Country report - Luxembourg.pdf
Malta
http://ec.europa.eu/consumers/strategy/docs/Country report - Malta.pdf
Netherlands
http://ec.europa.eu/consumers/strategy/docs/Country report - Netherlands.pdf
Poland
http://ec.europa.eu/consumers/strategy/docs/Country report - Poland.pdf
Portugal
http://ec.europa.eu/consumers/strategy/docs/Country report - Portugal.pdf
Romania
http://ec.europa.eu/consumers/strategy/docs/Country report - Romania.pdf
Slovakia
http://ec.europa.eu/consumers/strategy/docs/Country report - Slovakia.pdf
Slovenia
http://ec.europa.eu/consumers/strategy/docs/Country report - Slovenia.pdf
Spain
http://ec.europa.eu/consumers/strategy/docs/Country report - Spain.pdf
Sweden
http://ec.europa.eu/consumers/strategy/docs/Country report - Sweden.pdf
United Kingdom
http://ec.europa.eu/consumers/strategy/docs/Country report - UK.pdf
Fruit & vegetables
http://ec.europa.eu/consumers/strategy/docs/RETAILVOLA2_01 Fresh fruit and vegetables.xls
Non-alcoholic beverages
http://ec.europa.eu/consumers/strategy/docs/RETAILVOLA2_02 Non-alcoholic beverages.xls
Meat
http://ec.europa.eu/consumers/strategy/docs/RETAILVOLA2_03 Meat.xls
ICT goods
http://ec.europa.eu/consumers/strategy/docs/RETAILVOLA2_04 Information and communication equipment.xls
Household appliances
http://ec.europa.eu/consumers/strategy/docs/RETAILVOLA2_05 Other electrical equipment.xls
Entertainment & leisure goods
http://ec.europa.eu/consumers/strategy/docs/RETAILVOLA2_06 Entertainment and leisure goods.xls
Clothing & footwear
http://ec.europa.eu/consumers/strategy/docs/RETAILVOLA2_08 Clothing and Footwear.xls
New cars
http://ec.europa.eu/consumers/strategy/docs/RETAILVOLA2_07 New motor vehicles.xls
Fruit & vegetables
http://ec.europa.eu/consumers/strategy/docs/RETAILVOLA1_01%20Fruit%20and%20Vegetables.xls
Non-alcoholic beverages
http://ec.europa.eu/consumers/strategy/docs/RETAILVOLA1_02 Non alcoholic beverages.xls
Meat
http://ec.europa.eu/consumers/strategy/docs/RETAILVOLA1_03 Meat.xls
ICT goods
http://ec.europa.eu/consumers/strategy/docs/RETAILVOLA1_04 Information and communication equipment.xls
Household appliances
http://ec.europa.eu/consumers/strategy/docs/RETAILVOLA1_05 Other household electrical equipment.xls
Entertainment & leisure goods
http://ec.europa.eu/consumers/strategy/docs/RETAILVOLA1_06 Entertainment and leisure goods.xls
Clothing & footwear
http://ec.europa.eu/consumers/strategy/docs/RETAILVOLA1_08 Clothing and footwear.xls
New cars
http://ec.europa.eu/consumers/strategy/docs/RETAILVOLA1_07 New motor vehicles.xls
Fruit & vegetables
http://ec.europa.eu/consumers/strategy/docs/RETAILVOLA4_01%20Fruit%20and%20Vegetables.xls
Non-alcoholic beverages
http://ec.europa.eu/consumers/strategy/docs/RETAILVOLA4_02 Non alcoholic beverages.xls
Meat
http://ec.europa.eu/consumers/strategy/docs/RETAILVOLA4_03 Meat.xls
ICT goods
http://ec.europa.eu/consumers/strategy/docs/RETAILVOLA4_04 ICT.xls
Household appliances
http://ec.europa.eu/consumers/strategy/docs/RETAILVOLA4_05 Other Electrical Equipment.xls
Entertainment & leisure goods
http://ec.europa.eu/consumers/strategy/docs/RETAILVOLA4_06 Entertainment and Leisure goods.xls
Clothing & footwear
http://ec.europa.eu/consumers/strategy/docs/RETAILVOLA4_08 Clothing and footwear.xls
New cars
http://ec.europa.eu/consumers/strategy/docs/RETAILVOLA4_07 New motor vehicles.xls
Fruit & vegetables
http://ec.europa.eu/consumers/strategy/docs/RETAILVOLA3_01%20Fruit%20and%20Vegetables.xls
Non-alcoholic beverages
http://ec.europa.eu/consumers/strategy/docs/RETAILVOLA3_02 Non alcoholic beverages.xls
Meat
http://ec.europa.eu/consumers/strategy/docs/RETAILVOLA3_03 Meat.xls
ICT goods
http://ec.europa.eu/consumers/strategy/docs/RETAILVOLA3_04 ICT.xls
Household appliances
http://ec.europa.eu/consumers/strategy/docs/RETAILVOLA3_05 Other Electrical Equipment.xls
Entertainment & leisure goods
http://ec.europa.eu/consumers/strategy/docs/RETAILVOLA3_06 Entertainment and Leisure goods.xls
Clothing & footwear
http://ec.europa.eu/consumers/strategy/docs/RETAILVOLA3_08 Clothing and footwear.xls
New cars
http://ec.europa.eu/consumers/strategy/docs/RETAILVOLA3_07 New motor vehicles.xls
Fruit & vegetables
http://ec.europa.eu/consumers/strategy/docs/RETAILVOLB1_01%20Fruit%20and%20Vegetables.xls
Non-alcoholic beverages
http://ec.europa.eu/consumers/strategy/docs/RETAILVOLB1_02 Non alcoholic beverages.xls
Meat
http://ec.europa.eu/consumers/strategy/docs/RETAILVOLB1_03 Meat.xls
ICT goods
http://ec.europa.eu/consumers/strategy/docs/RETAILVOLB1_04 ICT.xls
Household appliances
http://ec.europa.eu/consumers/strategy/docs/RETAILVOLB1_05 Other Electrical Equipment.xls
Entertainment & leisure goods
http://ec.europa.eu/consumers/strategy/docs/RETAILVOLB1_06 Entertainment and Leisure goods.xls
Clothing & footwear
http://ec.europa.eu/consumers/strategy/docs/RETAILVOLB1_08 Clothing and footwear.xls
New cars
http://ec.europa.eu/consumers/strategy/docs/RETAILVOLB1_07 New motor vehicles.xls
Final report
http://ec.europa.eu/consumers/cons_int/serv_gen/cons_satisf/consumer_service_finrep_en.pdf
Appendix
http://ec.europa.eu/consumers/cons_int/serv_gen/cons_satisf/consumer_service_app_final_en.pdf
final report
http://ec.europa.eu/consumers/topics/consumer_satisfaction_final_rep_en.pdf
Executive summary
http://ec.europa.eu/consumers/topics/consumer_satisfaction_final_sum_en.pdf
http://ec.europa.eu/consumers/topics/consumer_satisfaction_final_sum_en.pdf
To top
http://ec.europa.eu/consumers/strategy/#top