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Consumer Market Monitoring Survey 2011 - 2010

The Consumer Market Monitoring Survey covers some 50 markets across the EU and Norway. Over 600 000 market assessments result in the findings. The Commission assigns the survey.

The screening hinges on:

  • Comparability;
  • Trust;
  • Complaints;
  • Switching and ease of switching;
  • Overall satisfaction.

Consumer satisfaction survey (2009)

Overall report

Product market reports


Consumer satisfaction surveys (2007)


Consumer satisfaction surveys (2005)


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Last Update : 27-01-2012