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Consumer Market Monitoring Survey 2011 - 2010
The Consumer Market Monitoring Survey covers some 50 markets across the EU and Norway. Over 600 000 market assessments result in the findings. The Commission assigns the survey.
The screening hinges on:
- Comparability;
- Trust;
- Complaints;
- Switching and ease of switching;
- Overall satisfaction.
Consumer satisfaction survey (2009)
Overall report 
Product market reports
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Country reports
Findings in different breakdowns
Average value by channel
Average value by country
Satisfaction/Dissatisfaction by channel
Satisfaction/Dissatisfaction by country
Satisfaction/dissatisfaction by socio-demographic indicators
Consumer satisfaction surveys (2007)
Consumer satisfaction surveys (2005)
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