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Out of court bodies in your country

Before the European legislator adopted the new ADR/ODR legislation in 2013, the European Commission had published, in 1998 and in 2001, two Recommendations regarding out-of-court bodies dealing with disputes between consumers and traders. The two Recommendations establish non-binding quality requirements for such bodies.

Click on a country below to find out which out-of-court bodies were notified by the respective Member State as being in conformity with the two Commission Recommendations.


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