ADR EU
Centro de Arbitragem de Conflitos de Consumo de Lisboa
Citizens Advice
Claims Service of Banco de España
CONCILIA
Conciliatore Bancario Finanziario
Consumer Protection Board of Estonia
Der Online-Schlichter
E-Litige
European Energy Ombudsmen Group
Financial Ombudsman Service
International Mediation Institute
Internet Ombudsman Austria
Médiateur de la Fédération Française des sociétés d'assurances
Médiateur national de l’énergie
Mediators' Institute of Ireland
Norwegian Consumer Ombudsman
Ombudsman Services
OMBUDSPOT
Polish Insurance Ombudsman
Service de Médiation Banques-Crédit-Placements
Telecommunication

ABTA - The Travel Association
ADAC e.V.
Allen & Overy
AmCham EU
Assemblée permanente des Chambres de métiers et de l'artisanant
Association for Competitive Technology
Association Française des Entreprises Privées
Assuralia
British Bankers Association
British Retail Consortium
British Vehicle Renting and Leasing Association
Bundessparte Bank und Versicherung
Bundesverband deutscher Banken
BUSINESSEUROPE
Chambre de commerce et d'industrie de Paris
CEA
CONDOR FLUGDIENST Gmbh
Confédération Générale des Petites et Moyennes Entreprises
Confederation of Finnish Industries
Confederation of Netherlands Industry & Employers
Confindustria
Conseil des Notariats
Conseil National des Professions de l'automobile
Council of European Energy Regulators
Czech National Bank
Danish Chamber of Commerce
DAS Legal Expenses Insurance Company Ltd
Deutschen Handwerks
Deutscher Industrie- und Handelskammertag
Dutch Retail Association
eBay
EDF
EDISON
ENEL
EURELECTRIC
EURO GAS
Eurochambres
EuroCommerce
Eurofinas
Euroheat Power
European Association of Co-operative Banks
European Banking Federation
European Communities Trade Mark Association
European E-Commerce and Mail Order Trade Association
European Federation of Insurance Intermediaries - BIPAR
European Games Developer Federation
European Mortgage Federation
European Savings Banks Group
European Travel Agents’ and Tour Operators’ Associations
Fédération Bancaire Française
Fédération Française des Sociétés d'Assurances
Fédération Française des Télécoms
Fédération Internationale de l'automobile
Fédération Nationale de l’Aviation Marchande
Federation of Enterprises in Belgium
Federation of Finnish Enterprises
Federation of German Industries
FEDSA
Finance Leasing Association
Finland Chamber of Commerce
GDF SUEZ
German Insurance Association
German Travel Association
Handelsverband Deutschland
Immobilienverband Deutschland IVD
Industriellenvereinigung, Bereich Rechtspolitik & Verwaltungsreform
Institute of Chartered Accountants in England and Wales
International Association of Legal Protection Insurance
Italian Banking Association
IVD & SCSI
Leaseurope
Lufthansa
MEDEF
Network for the Promotion of Sustainable Consumption in European Regions
Polish Bank Association
Polish Confederation of Private Employers
Poste Italiane
Resort Development Organization
Royal Institution of Chartered Surveyors
Société Générale
Society of Chartered Surveyors in Ireland
TELECOM ITALIA
Thomas Cook Group
TUI Travel
UEAPME
Union des Entreprises Luxembourgeoises
UNIONCAMERE
Verband der Chemische Industrie
Vodafone
WIND Telecommunications
Wirtschaftskammer Österreich

Adam Samuel
Christopher Pass
Remigio del Grosso

ADICONSUM
ALTROCONSUMO
Asociación General de Consumidores
Associação portuguesa de Direito do Consumo
Association FO Consommateurs
Association Léo Lagrange
Association of Service Users SLOVAKIA
BEUC
Bundesarbeitskammer
Cittadinanzattiva
CLCV
COFACE
Confederación de Consumidores y Usuarios -CECU-
Confédération Syndicale des Familles
Consumer Focus
CONSUMERS FORUM
Danish Consumer Council
Familles Rurales fédération nationale
Federation of German Consumer Organisations
Financial Services Consumer Panel
FSUG
KEPKA
LEGA CONSUMATORI
OR.GE.CO
Swedish Consumers' Association
Teszt and Market Consumers' Organization - Hungary
UFC Que Choisir
Ufficio Legale Nazionale Codacons
Union Luxembourgeoise des Consommateurs
Union Nationales des Associations des Familles
WHICH

ECC AUSTRIA
ECC BELGIUM
ECC CYPRUS
ECC CZECH REPLUBLIC
ECC ESTONIA
ECC FINLAND
ECC FRANCE
ECC GERMANY
ECC IRELAND
ECC ITALY
ECC LITHUANIA
ECC LUXEMBOURG
ECC NORWAY
ECC POLAND
ECC ROMANIA
ECC SPAIN
ECC SWEDEN
ECC UK

Centro Universitario de Plasencia
Conseil des barreaux européens
European Justice Forum Shradha Bhatnagar
German Bar Association
German Federal Bar
International Forum of Travel and Tourism Advocates
Law Society of England and Wales
Law Society of Scotland
Trans Europe Experts
Tribunal de Commerce de Paris.pdf
U.S. Chamber Institute for Legal Reform
University of Barcelona
University of Leicester
University of Oxford
Vereinigung für Gerichtsinterne Mediation

AUSTRIA - PermRep
BELGIUM - SPF Economie
BELGIUM - Bureau du Conseil Supérieur
BULGARIA - Ministere de l'Economie, de l'Energie et du Tourisme
CZECH REPUBLIC - Ministry of Industry and Trade
DENMARK - PermRep
ESTONIA - Ministry of Economic Affairs and Communications
FINLAND - Ministry of Justice
FRANCE - Commission de la Médiation de la Consommation
FRANCE - PermRep
FRANCE - Institut National de la Consommation
GERMANY - Federal Government
GERMANY - Ministerium für Ländlichen Raum, Ernährung
HUNGARY - Ministry of National Economy
IRELAND - Department of Enterprise, Trade and Innovation
IRELAND - Irish Commission for Energy Regulation
ITALY - AGCOM
ITALY - Consiglio Nazionale Consumatori ed Utenti
ITALY - Ministero del Sviluppo Economico
LATVIA - Ministry of Economics
LITHUANIA - Ministry of Justice
LITHUANIA - State Consumer Rights Protection Authority
NORWAY - Ministry of Children, Equality, and Social Inclusion
POLAND - PermRep
PORTUGAL - Ministry of Foreign Affairs
SLOVENIA - Ministry of Economy
SPAIN - Agència Catalana del Consum
SPAIN - Instituto Nacional del Consumo
ROMANIA - National Authority for Consumer Protection
SWEDEN - Ministry of Justice
THE NETHERLANDS - Ministry of Justice
UK - Ofcom
UK - PermRep