Formulaire de notification des organes extrajudiciaires charges de la résolution consensuelle des litiges de consommation ( 106KB)

Entidade Reguladora do Sector Eléctrico (ERSE) / Regulatory Body for the Electricity Sector (81KB)

• 15 out-of-court bodies

• 20 out-of-court bodies
• Arbitration Board - Construction Sector

• The Consumer Complaint Board

• The Consumer Complaint Board
• The Finnish Insurance Complaints Board

• Les commissions de règlement des litiges de consommation
• Les boîtes postales 5000 
• Médiateur à la Commission des Opérations de Bourse
• Médiateur de la Fédération française des sociétés d'assurances

• 203 out-of-court bodies  
• Bundesministerium der Justiz

• 57 Commissions for the settlement of disputes
• Banking ombudsman
• The Directorate for Insurance Undertakings and Actuaries Ministry of Development

• The Electricity Supply Board
• Arbitration scheme for tour operators
• Ombudsman for credit institutions
• Centre for Dispute Resolution
• Insurance Ombudsman of Ireland
• The Advertising Standards Authority for Ireland (ASAI)

• Banking ombudsman  
• Chambers of Commerce Rome and Milan  
• Arbitration Boards of Telecom Italia

• Financial Sector Supervisory Committee
• ACA/ULC - Mediator in insurance disputes

• Commission luxembourgeoise des litiges de voyages (CLLV) (78KB)

• Bureau d'arbitrage de la Fédération des Garagistes du Grand-Duché de Luxembourg (FEGARLUX) (80KB)

• 5 Arbitration Centres

• Mediation and Complaints Unit of the Securities Market Board (+/-25KB)

• CIMASA - Centro de Informação, Mediação e Arbitragem de Seguros Automóveis (77KB)

• CIMAAL - Centro de Informação, Mediação e Arbitragem de Consumo do Algarve (81KB)

• CIAB - Centro de Informação e Arbitragem de Braga (91KB)

• 67 Arbitration Boards
• Asociación para la Autorregulación de la Comunicación Comercial (AUTOCONTROL)

• The national board for consumer complaints (ARN)

• Dutch Securities Institute
• Foundation for Consumer Complaints Boards

• Klachteninstituut Verzekeringen

• National Association of funeral directors
• UK Organisations that meet the principles of the Commission's recommendation on the out-of-court settlement of consumer disputes
• Chartered Institute Of Arbitrators

Iceland

• The Consumer's Association's, the Icelandic House owner's Association, the Federation of Icelandic Industries and the Icelandic Carpenter's Association out-of-court dispute settlement committee (73 KB)

Norway

• Consumer Disputes Committee (+/- 60 KB)

• Board on Disputes concerning Services of Real Estate Agents

• (+/- 60 KB)

• Board for Disputes concerning erection and purchase of new dwellings (+/- 60 KB)

• Board for Disputes concerning supply of electricity (+/- 60 KB)

• Board on Disputes concerning Photography Works (+/- 60 KB)

• Board on Disputes concerning Burial Services (+/- 60 KB)

• Board on Disputes concerning Package Tours (+/- 60 KB)

• Board on Disputes relating to Electrical Home Appliances (+/- 60 KB)

• Board on Disputes relating to Laundry and Cleaning Services (+/- 60 KB)

• Board on Disputes concerning the valuation of dwellings (+/- 60 KB)

• Board on Disputes concerning telephone bills (+/- 60 KB)

• Norwegian bureau for insurance disputes (Forsikringsklagekontoret)
• The Norwegian Banking Complaints Board (Bankklagenemnda)
• 

• Board on disputes relating to scheduled planes (+/- 60 KB)