Full streaming video

Opening by Mr Robert Madelin, Director General of European Commission DG Health and Consumers

Introductory film

Conclusion of Plenary Discussion with Mr Robert Madelin

Speech by Ms Meglena Kuneva, Commissioner for Consumer Affairs

POLICY WORKSHOP

Chair: Ms Jacqueline Minor, Director, European Commission, DG Health and Consumers, Consumer affairs.

Rapporteur to the panel: Ms Emilie Barrau, Legal Officer, BEUC (European Consumers' Association).

PANEL DISCUSSIONS

Chair: Mr John Bell, Head of Cabinet for Commissioner Kuneva.

Rapporteur from the workshop: Ms Emilie Barrau, Legal Officer, BEUC (European Consumers' Association).

Panelists:

• Ms Anne Fielder, Title, Consumer Focus UK
• Mr Mario Schwegler, Managing Director, Arvato Services
• Mr Alain Heureux, President, Interactive Advertising Bureau Europe
• Mr Ari Schwartz, Vice-President of the Center for Democracy and Technology (USA)

POLICY WORKSHOP

Chair: Ms Anne Troye, European Commission DG Information Society.

Rapporteur to the panel: Ms Willemien Bax, Deputy Director General, BEUC (European Consumers' Association).

Speakers:

• Mr Cédric Musso, Deputy Director General for Studies and Communication, UFC-Que Choisir.
  
• Ms Breda Kutin, President, Slovene Consumers Association
  

PANEL DISCUSSION

Chair: Mrs E. Herczog, Member of the European Parliament, Member of the Committee on the Internal Market and Consumer Protection.

Rapporteur from the workshop: Ms Willemien Bax, Deputy Director General, BEUC (European Consumers' Association).

Panelists:

• Mr Wim Vanryckeghem, Head of Test Achats Internet Department
  
• Mr José Ribeiro, Director General, Consumer Directorate-General at the Ministry of Economy & Innovation, Portugal
  
• Mr Chris Scott-Wilson, Chairman of the AIM consumer committee, European Brands Association
  

Panel conclusions

Speaking points

Opening of plenary session by Mr John Bell

Video message from President Barroso

Keynote speech by Ms Meglena Kuneva - A Digital Strategy for Consumers

Speech by Mr Esko Aho, former Prime minister of Finland and Board Member of Nokia - Vision of the future consumer world and how business needs to adapt to the online world.

Speech by Dr Colette Bowe, Chairman, Ofcom - Digital Europe: What does it mean for consumers?

Speech by Mr Nikesh Arora, Senior Vice-president, Google - Google, the internet and the consumers: Expectations and Developments.

Close of the summit by Ms Meglena Kuneva