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European Consumer Centres and other helpful EU networks

Other helpful EU networks

European Consumer Centres offer free advice and support to EU* residents who are buying goods or services from a trader based in another EU country*.
If your issue is not for the Centres, there are other EU-wide networks and information sources that may be helpful.

* and Iceland, Norway

General information on the EU

Europe Direct

Practical information on living, working and shopping in the EU

Your Europe

Finding work in the EU


Studying in the EU


Young people: working, studying, summer jobs, volunteer work in the EU

European Youth Portal

Individual legal advice for citizens on EU rights

Your Europe Advice Service

Individual advice for EU businesses

Enterprise Europe Network

Help when national authorities restrict your EU rights by misapplying EU rules


Problems with banks and other financial institutions


Complaints about EU institutions

European Ombudsman
Find other EU networks or contact points

Can ECC-Net help me?

  • Holiday did not go as planned?
  • Goods never arrived?
  • What are my EU consumer rights?
  • Who to complain to?
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