Consumer reports archive

2008-2009

• European online marketplace – consumer complaints 2008-09
• Classification of hotels in the EU

2007

• European online marketplace – consumer complaints 2007
• Air passenger rights – consumer complaints 2006 - summary and analysis of consumer complaints reported to ECC-Net.
• Timeshares, holiday clubs etc. – ECC Sweden’s work in remedying consumer problems reported by the Swedish Consumer Agency.

2006

• Air passenger rights – consumer complaints 2005 - summary and analysis of consumer complaints reported to ECC-Net.
• Money-changing in EU countries outside the eurozone (study) - Prague, April 2006
• European online marketplace – consumer complaints 2005 - summary and analysis of consumer complaints reported to ECC-Net, Stockholm 2006
• 2006 FIFA World Cup flyer stating consumer's rights in Germany , ECC Net 2006.
• Conference – E-commerce trustmarks in Europe (European Consumer Centre Denmark, November 2006)

2005

• Car rental contracts - analysis of European cross-border complaints and consumer protection (November 2005)
• European online marketplace – consumer complaints 2004 - summary and analysis of consumer complaints reported to ECC-Net (May 2005)

2004

• European online marketplace – consumer complaints 2003 - summary and analysis of consumer complaints reported to ECC-Net (March 2004)

2003

• Realities of the European online marketplace – cross-border e-commerce project by ECC-Net, May 2003.
• Timeshare in Europe – experience of ECC-Net , January 2003

2002

• Products resembling timeshare in Europe , December 2002