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2014

23-07-2014The right to a basic bank account for all European citizens: Commission welcomes Council adoption
18-07-2014In-app purchases: Joint action by the European Commission and Member States is leading to better protection for consumers in online games
07-07-2014Better enforcing consumer rights: Towards a true Single Market for Consumers
30-06-2014Market conditions for consumers continue to improve
20-06-2014Restoring confidence in medical devices. Action Plan after the PIP scandal tightened control in Europe
19-06-2014Trilateral cooperation to enhance the safety of products reaching consumers
13-06-2014Working together for safe products: International Product Safety Week 2014
20-05-2014Holiday season: useful tips for a worry-free summer
15-04-2014The right to a basic bank account for all European citizens: Commission welcomes European Parliament adoption
14-04-2014Co-ordinated enforcement action leads to greater compliance with Consumer Rights on travel websites
14-04-2014Questions & answers – Sweep on travel services
07-04-2014Commissioner Neven Mimica pays tribute to Malcolm Harbour and his dedication to supporting consumers in Europe
02-04-2014Commissioner Mimica welcomes the EP Plenary vote on medical devices and in vitro diagnostics
01-04-2014EU Consumer Summit 2014: Ensuring that consumers reap the benefits of the digital economy
31-03-2014EU supporting consumers in their day-to-day life – for just 5 cents
31-03-2014Questions and Answers: Consumer Programme 2014-2020
25-03-201410th anniversary of Europe’s Rapid alert system on dangerous products (RAPEX)
25-03-2014RAPEX in 2013 - Questions and Answers
20-03-2014European Parliament and Council back Commission proposal on right of citizens to a basic bank account
14-03-2014European Consumer Day: Commission kicks off consumer awareness campaign
11-03-2014Statement by Commissioner Neven Mimica on the one year anniversary of complete prohibition of animal testing for cosmetics in the EU
27-02-2014Commission and Member States to raise consumer concerns with app industry
13-02-2014Questions and Answers: Commission launches consultation on fragrance allergens
14-01-2014Statement by Neven Mimica, Commissioner for Consumer Policy, on the adoption of consumer programme

2013

06-12-2013Consumers – Protect yourself from Online Fraud this Festive season
06-12-2013Five festive tips to avoid on-line fraud
02-12-2013With on-line sales booming before Christmas, consumers still face discrimination when buying services cross-border, reveals the latest ECC Report
05-11-2013Commission welcomes European Parliament vote to improve Consumer safety
22-10-2013Commissioner Mimica welcomes the EP Plenary Vote on medical devices and In vitro diagnostics
17-10-2013La UE presenta una campaña informativa sobre créditos al consumo para ayudar a los consumidores españoles a conocer sus derechos
14-10-2013Better protection for EU Consumers downloading games, e-books, videos and music
14-10-2013Questions & answers – Sweep on on-line games, books, videos and music
11-10-2013Improving cross-border consumer protection: The European Commission wants your views
24-09-2013Strengthening Consumer safety: Improving the safety of medical devices
22-07-2013Consumer Scoreboard: more action needed for a true single market for consumers
11-07-2013From today new EU Rules are combating misleading information and putting safer cosmetics on EU shelves
09-07-2013Commission acts to improve consumer rights for 120 million holiday makers
11-06-2013Commission recommends Member States to have collective redress mechanisms in place to ensure effective access to justice
11-06-2013Frequently Asked Questions: European Commission recommends collective redress principles to Member States
22-05-2013RAPEX – infograph – report 2012
16-05-2013Stronger EU cooperation leads to higher consumer safety
16-05-2013Questions and answers - RAPEX in 2012
25-04-2013Mr Neven Mimica named as Commissioner-designate for consumer protection
12-03-2013A step forward for EU consumers: Questions & answers on Alternative Dispute Resolution and Online Dispute Resolution
12-03-2013A step forward for EU consumers: Commissioner Tonio Borg welcomes adoption of Out-of-court Dispute Resolution
11-03-2013Full EU ban on animal testing for cosmetics enters into force
11-03-2013Questions and Answers: Animal testing and cosmetics

2012

18-12-2012Alternative and Online Dispute Resolution soon to become a reality for European consumers
07-12-2012EU Consumer Scoreboard says that markets for banking services and for second-hand cars keep failing consumers
07-12-2012Competitiveness Council – 10-11 December 2012
06-12-2012E-commerce : when purchasing games, books, videos or music on-line, look out for unfair terms, warns the EU
06-12-2012Questions & answers – Sweep on on-line games, books, videos and music
19-10-2012Consumer Safety – Check Product Recalls Worldwide in a Few Clicks!
19-10-2012Questions and answers - Global Recalls Portal
03-07-2012Air travel: on 4th July, European Consumer Centres to champion Air Passengers Rights at 28 airports across Europe
01-06-2012European Commission and UEFA launch "Consumer Tips" for fans travelling to EURO 2012
29-05-2012Consumer Scoreboard shows where consumer conditions are best in Europe
29-05-2012Consumers at Home in the Single Market? Questions and Answers on the 7th Consumer Scoreboard
22-05-2012A new European Consumer Agenda – Boosting confidence and growth by putting consumers at the heart of the Single Market
08-05-2012Consumers: latest report on safety of products shows fewer dangerous items reaching the EU market
08-05-2012Questions and answers - RAPEX in 2011
27-02-2012Energy Labelling: Commission urges Cyprus, Romania and Italy to adopt consumer-friendly legislation
27-02-2012Consumers: Commission calls on Slovakia to ensure full protection of consumers' interests
24-02-2012Consumers: Switching bank accounts – 8 out of 10 mystery shoppers faced difficulties
26-01-2012Distance marketing of financial services: Commission refers Portugal to the Court of Justice
11-01-2012Stimulating growth and employment: an action plan for doubling the volume of e-commerce in Europe by 2015
11-01-2012Communication on e-commerce - frequently asked questions
11-01-2012Green Paper `Towards an integrated European market for card, internet and mobile payments - Frequently Asked Questions
10-01-2012Consumers: EU investigates consumer credit websites - a market underperforming for consumers
10-01-2012EU investigates consumer credit websites - a market underperforming for consumers

2011

29-11-2011Consumers: Commission puts forward proposals for faster, easier and cheaper solutions to disputes with traders
29-11-2011Alternative Dispute Resolution and Online Dispute Resolution for EU consumers: Questions and Answers
14-11-2011Consumers: EU move to reduce cigarette ignited fires to save hundreds of lives each year
21-10-2011EU consumers rate poorly financial services and fuel markets
21-10-2011Europe this week 21 October 2011
21-10-2011Making markets work for consumers. Questions and Answers on the 2011 Consumer Markets Scoreboard
04-10-2011Online shopping: cross-border deliveries found reliable but few traders sell abroad in the EU
29-09-2011 Distance marketing of financial services: Commission refers Italy to the Court of Justice
29-09-2011Buying on the internet : it's now safer for consumers to shop for tickets online following EU action
29-09-2011Frequently Asked Questions: Now safer to shop for tickets online following EU Sweep investigation
13-09-2011Commission reports on Progress in the Development of Alternative Methods to Animal Testing for Cosmetics
13-09-2011Report on the Development, Validation and Legal Acceptance of Alternative Methods to Animal Tests in the Field of Cosmetics (2009)
07-07-2011Consumers: European Consumer Centres' Air Passenger Rights Day 2011
06-06-2011 Safer shopping : European Consumer Centres help 71,000 EU shoppers in 2010
12-05-2011Safety of goods: Fewer dangerous products slipping through the net, while safety at source a key objective
12-05-2011Questions and answers on the 2010 RAPEX Report
11-04-2011Consumers´ awareness and skills worryingly low, survey finds
11-04-2011Questions & Answers : Consumer Empowerment Survey – Analysis of the results
01-04-2011Questions and Answers: Safety of food products imported from Japan
21-03-2011Medical Devices: high-level conference on delivering innovative healthcare
14-03-2011‘Consumption Without Borders’: the EESC celebrates its 13th European Consumer Day in Budapest
11-03-2011Consumer Policy: Scoreboard shows recovery in consumer conditions and finds increased consumer confidence in cross-border shopping once tried
11-03-2011Consumers at Home in the Single Market? Questions and Answers on the 5th Consumer Scoreboard
04-02-2011Commission seeks opinions on the future for collective actions in Europe
27-01-2011Consumers: Commission urges the UK to transpose the Consumer Credit Directive
27-01-2011Distance marketing of financial services: the Commission takes Sweden to the Court of Justice
18-01-2011Cheaper, faster, easier ways to settle disputes without going to court

2010

09-12-2010Competitiveness Council – 10 December 2010
24-11-2010Consumers: Commission urges Belgium, France, Luxembourg, the Netherlands, Poland, Spain and Sweden to transpose the Consumer Credit Directive
15-11-2010EU consumers not making full use of the savings opportunities of energy market liberalisation, study finds
22-10-2010 Investments, real estate and internet access among lowest ranking consumer markets
22-10-2010Making markets work for consumers. Questions and Answers on the Autumn 2010 Consumer Markets Scoreboard
12-10-2010European Consumer Centres - 5 years at the service of European consumers
30-09-2010Consumer rights: Commission requests from Portugal and Slovenia to comply with the rules concerning the distance marketing of financial services
16-09-2010Consumers: Most internet sites now safe to buy electronic goods.
16-09-2010 Sweep Investigations. Frequently Asked Questions: 2009 Sweep on electronic goods (second phase)
16-09-2010 Sweep Investigations. Frequently Asked Questions: 2010 Sweep on tickets for cultural and sporting events (first phase)
02-07-2010Holiday season: useful tips on transporting animals, food imports and other issues
24-06-2010Medical devices: Commission refers Estonia to Court for not implementing the revised Directive on time
26-05-2010Financial literacy in the spotlight as reaction to the financial crisis
12-05-2010 Consumers: EU-wide complaints reporting to speed up policy response to failing markets
04-05-2010 European Consumer Centres act together to help volcanic ash crisis passengers claim their rights
22-04-2010April 2010: Flash Consumer Confidence Indicator
19-04-2010Patient safety: EU-wide databank for medical devices to boost market surveillance
15-04-2010Consumers: Annual RAPEX Report 2009 shows efficiency of EU's cooperation on dangerous products
15-04-2010Questions and Answers on Toy Joint Action
29-03-2010Consumer Markets Scoreboard exposes barriers to better deals and a decline in consumer conditions
29-03-2010Consumers at Home in the Internal Market? Questions and Answers on the 2010 Consumer Markets Scoreboard
23-03-2010Consumers: Risks from cords and drawstrings in children's clothing.
17-03-2010Consumer Summit to push for more access, choice and fairness in services
17-03-2010Consumer Summit to push for more access, choice and fairness in services
12-02-2010Consumers: 1 in 7 Sunbeds in breach of UV radiation safety limits
12-02-2010Questions and Answers on safety of sunbeds

2009

02-12-2009Consumers: 30% of Christmas lights are a "serious safety risk" in the home, warns EU report
02-12-2009Christmas Lights - Frequently asked questions
26-11-2009Consumers: EU set to extend holiday travel protection
26-11-2009Overhauling EU rules on package travel. Frequently Asked Questions
26-11-2009Package Travel: Key Facts and Figures
17-11-2009 Consumers: 70% of ringtone-scam websites cleaned following EU investigation
17-11-2009EU clean-up on ringtone scams. Frequently Asked Questions
22-10-2009Consumers: 60% of cross border internet shopping orders are refused, says new EU study
22-10-2009Dismantling barriers to cross-border online shopping. Frequently Asked Questions
21-10-2009Consumers: EU to set new safety standards for sleeping products for newborns and young children
21-10-2009Consumers: EU to set new safety standards for baby sleep products - Questions and Answers
08-10-2009Unfair terms in consumer contracts: infringement proceedings against the Czech Republic and Slovakia continue
29-09-2009Citizens' Energy Forum: EU Energy Commissioner Andris Piebalgs and EU Consumer Commissioner Meglena Kuneva open Energy Forum in London to improve services to consumers
28-09-2009EU acts to limit health risks from exposure to noise from personal music players
28-09-2009Questions and answers on the mandate for new safety standards for personal music players
22-09-2009Consumers: Commission Report criticises “opaque” bank fee charges
22-09-2009EU report on retail financial services: fact sheet
09-09-2009Consumers: EU crackdown on websites selling consumer electronic goods
09-09-2009EU-wide investigation into websites selling consumer electronic goods. Frequently Asked Questions
03-09-2009Consumers: EU invests in building independent consumer magazines and websites in Cyprus, Czech Republic, Hungary, Poland, Romania and Slovenia
03-09-2009Questions and Answers on the promotion of independent consumer product testing
03-08-2009European Consumer Centres - transport remains the number one problem sector for consumers, accounting for one third of complaints
07-07-2009Consumers: EU-wide complaints-classifying system to speed up policy response to failing markets
03-07-2009Consumers: New 'Business Application' to notify dangerous consumer products
02-07-2009Consumer protection: Commission to strengthen systems to enforce consumer law
02-07-2009Enforcement Package
30-06-2009Consumers: Be sun-smart this summer
30-06-2009Sunscreen products: Be smart and protect yourself this summer!
12-06-2009EU to set new safety standards for child care products
04-06-2009National Courts are required to examine, of their own motion, the unfairness of a term contained in a contract concluded between a consumer and a seller or supplier
14-05-2009Consumers: Airlines move to clean up ticket selling websites
14-05-2009Airline Ticket selling websites - EU Enforcement Results. Questions and Answers
05-05-2009Commission wants consumers to surf the web without borders
30-04-2009EU bans dimethylfumarate (DMF) in consumer products, such as sofas, shoes and soft toys
20-04-2009Annual RAPEX Report 2008 shows rise in number of dangerous products being detected
20-04-2009Questions and answers on the Community rapid alert system for non-food dangerous consumer products (RAPEX)
05-03-2009Online shopping increasingly popular in the EU, but development "held back" by barriers to cross border trade
05-03-2009E-commerce in the EU
04-03-2009Preparation for the Competitiveness Council of Ministers, Brussels, 05/06 March 2009
02-03-2009Environment: Commission and retail sector launch Retail Forum to promote more sustainable consumption
02-02-2009Energy, banking, and urban transport "underperforming" for consumers
02-02-2009The Consumer Markets Scoreboard and the MarketWatch Process. Questions & Answers
29-01-2009EU to ban dimethylfumarate (DMF) in consumer products, such as sofas and shoes
23-01-2009Consumers: European Commission gathers experts to tackle the health risks from personal music players
14-01-2009Consumers: General Product Safety Directive implementation positive record 2004-2008
13-01-2009Consumers: European Commission adopts EU standard for baby walkers to prevent infant accidents

2008

17-12-2008Toy Safety: Commissioner Kuneva to sign
08-12-2008Commissioner Kuneva launches EU online consumer education programmes in Bulgaria and Romania
02-12-2008Airline Sweep Investigation – Background information
02-12-2008European Commission steps up pressure on airlines to ensure websites selling tickets fully comply with EU law
28-11-2008Why Consumers behave the way they do: Commissioner Kuneva hosts high level conference on Behavioural Economics
28-11-2008Questions and Answers on Behavioural Economics
27-11-2008 Green Paper on Consumer Collective Redress – Questions and Answers
27-11-2008Collective Redress: Commission seeks views on settling large scale consumer complaints
19-11-2008Commissioner Kuneva launches new European Masters degree in Consumer Affairs
17-11-2008Consumer Product Safety – a Common Objective
17-11-2008European Commission hosts first high level EU-China-US product safety summit
17-11-2008Questions and Answers: International Product Safety Week and international cooperation on product safety
28-10-2008European Commission launches new Citizens' Energy Forum to work for more choice and better deals for EU energy consumers
22-10-2008Better protection for holiday-makers: Commissioner Kuneva welcomes Parliament's vote on Timeshare
22-10-2008Questions and Answers on timeshare and long-term holiday products
17-10-2008Better protection for holiday-makers: European Parliament to vote on Timeshare (22nd October 2008)
13-10-2008Scientists warn of health risks from exposure to noise from personal music players
09-10-2008Consumer confidence in product safety generally high, survey shows
08-10-2008Commission proposes EU-wide rights for shoppers
08-10-2008Frequently asked questions on the proposed consumer rights directive
02-10-2008Great potential of cross-border shopping going unfulfilled, says EU report
23-09-2008Roaming: Commission acts to cut cost of texting and mobile data services abroad
17-07-2008EU clampdown on ring-tone scams
17-07-2008Memo: EU crackdown of ringtone scams. Frequently Asked Questions
14-07-2008Be sun-smart this summer
14-07-2008Safer Holidays: Commissioner Kuneva welcomes new water safety guidelines
14-07-2008Sunscreen products: What matters for consumers?
11-07-2008Public consultation on developing a common methodology for classifying consumer complaints
20-06-2008Commission sets out 5 priorities for consumer policy in a digital age
20-06-2008Frequently Asked Questions on E-commerce in the European Union – Eurobarometer results
20-06-2008Gap between domestic and cross-border e-commerce grows wider, says EU report
18-06-2008European Consumer Centres Network increasingly empower consumers –2007 Report
05-06-2008Product safety: Commissioner Kuneva presents expert report "Evaluating business safety measures in the toy supply chain"
05-06-2008 Visit of Commissioner Kuneva to the People's Republic of China: frequently asked questions on product safety
05-06-2008Questions & Answers on the evaluation of business safety measures in the toy supply chain
22-05-2008Empowering consumers in the energy market – consumer and competition policies mutually reinforcing
20-05-2008Launch of EU-UEFA Consumer Helpline for EURO 2008 fans
15-05-2008EU-UEFA launch helpline for fans travelling to EURO 2008
15-05-2008Questions and Answers: EU-UEFA campaign to inform EURO 2008 fans about their rights
08-05-200850% of misleading airline websites corrected
08-05-2008Airline Ticket selling website - EU Enforcement Results. Questions and Answers
06-05-2008EU Presses Forward on the Promotion of European Rights for Energy Consumers
05-05-2008Commissioner Kuneva visits LEGO facilities to exchange ideas on toy safety
05-05-2008Questions and answers on the visit of Commissioner Kuneva to LEGO facilities
21-04-2008Electrical appliances: Market surveillance efforts by Member States' authorities result in improved safety for consumers
17-04-2008Consumers: Annual RAPEX Report shows rise in number of dangerous products being detected
17-04-2008Questions and Answers: Product safety activities and follows up on the 2007 stocktaking exercise
17-04-2008Questions and answers on the Rapid Alert System for non-food consumer products (RAPEX)
11-03-2008EU bans sale of non-child resistant and novelty cigarette lighters
10-03-2008European Consumer Champion: Commissioner Kuneva celebrates Consumer Day with EU award ceremony
10-03-2008Questions and Answers on European Consumer Champion Awards
28-02-2008EU requires "magnetic toys" to carry a warning label
28-02-2008Questions and Answers on Magnets in Toys
22-02-2008Preparation of the Competitiveness Council of Ministers, Brussels, 25 February 2008
c) Consumer Markets Scoreboard - Information from the Commission (HK)
14-02-2008Partial ban for paint strippers containing dichloromethane proposed
12-02-2008Let's listen to children: They know how to make the Internet a safer place!
31-01-2008Consumers: Commission launches new system of Consumer Investigations
31-01-2008EU Consumer MarketWatch. Questions & Answers
31-01-2008European Commissioner for Consumer Protection
25-01-2008Safety first: Commission proposes new strict rules for toys
23-01-2008Competition: Commission action against cartels - Questions and answers
16-01-2008Consumer Commissioner Kuneva welcomes European Parliament decision to back new rules on consumer loans
14-01-2008European Parliament to vote on Consumer Credit Directive (Wednesday 16th January 2008)

2007

12-12-2007New EU rules crackdown on misleading advertising and aggressive sales practices
12-12-2007The unfair commercial practices Directive. questions and answers
06-12-2007Air passengers' complaints up in 2006 - Report from the European Consumer Centre Network
04-12-2007Commissioner Kuneva holds "Have a safe Christmas" web-chat
04-12-2007Employment, Social Policy, Health and Consumer Affairs Council, 5-6 December 2007, Brussels
29-11-2007Consumers: Member States endorse Commission plans to target cigarette fire risks
29-11-2007Questions and Answers on Home Fire Safety ("fire-safer" cigarettes)
27-11-2007Consumers in Europe: Services to citizens in the EU in facts and figures
22-11-2007Toy safety: Commission presents Consumer Product Safety Review and welcomes "considerable progress" from China
22-11-2007 Questions & Answers: Commission's Stocktaking on Consumer Product Safety controls, with a specific focus on toys
21-11-2007Customs and product safety: Commissioner Kuneva tours the port of Hamburg
21-11-2007Preparation of the Competitiveness Council of Ministers, Brussels, 22/23 November 2007
21-11-2007Questions and Answers on Commissioner Kuneva's visit to the Port of Hamburg
14-11-2007EU crackdown on misleading airline ticket websites
14-11-2007EU investigates airline ticket selling websites. Questions and answers
02-10-2007Visit of Commissioner Kuneva to the United States, 2-5 October 2007: frequently asked questions about EU-US relations on consumer protection
27-09-2007Preparation of the Competitiveness Council of Ministers, Brussels, 28 September 2007
12-09-2007Toy Safety: EU Consumer Commissioner warns Member States and companies to "raise their game on enforcement of consumer safety law."
05-09-2007European Commission to carry out two month review of toy safety controls
24-08-2007Update on recent toy recalls and actions to improve toy safety
16-08-2007Mattel expands recall of Chinese toys
04-08-2007Chinese toys containing lead from Fisher Price recalled in Europe
24-07-2007Press conference speaking points of Commissioner Kuneva following her meeting with the Chinese authorities in Beijing on product safety
19-07-2007China and product safety: frequently asked questions
10-07-2007Spain withdraws contaminated toothpaste of Chinese origin
09-07-2007Better protection from sun after European Commission action
09-07-2007Sunscreen products: What matters?
05-07-2007Towards a European Charter on the Rights of Energy Consumers
14-06-2007Commissioner Kuneva opens conference in Berlin for a more effective European consumer protection
07-06-2007Consumers: EU steps up protection for holiday makers for Timeshare holidays and holiday discount clubs
07-06-2007Questions and Answers on timeshare and long-term holiday products
16-05-2007Preparation of the Competitiveness Council of Ministers, Brussels, 21/22 May 2007
15-05-2007Consumer Affairs: Council Due to Consider Consumer Credit Directive ( Monday 21st May 2007).
23-04-2007Europe’s windows on the world: ports and product safety
23-04-2007Questions and Answers on Commissioner Kuneva's visit to the Dutch Food and Product Safety Authority and the Port of Rotterdam
19-04-2007Commission publishes 2006 Annual Report on dangerous consumer products
19-04-2007Questions and Answers on the Annual Report on the Rapid Alert System for non-food consumer products (RAPEX)
15-03-2007Commissioner Kuneva celebrates World Consumer Day
14-03-2007EU requires cigarette lighters to be child-resistant
13-03-2007Kuneva launches new Consumer Strategy and backs plans for collective redress
13-03-2007Questions and answers on EU Consumer Policy strategy 2007-2013
27-02-2007Consumers: EU clamp-down on cross border fraudsters
27-02-2007A new Consumer Strategy: Consumers must lead the drive for growth and jobs
27-02-2007Questions and answers: Consumer Protection Cooperation Network
08-02-2007Consumers: Commission acts to boost confidence in digital world
08-02-2007Financial services: conference on better financial education for EU consumers
08-02-2007Frequently Asked Questions: The Review of EU Consumer Protection Rules "The Review of the Consumer Acquis"
08-02-2007SME retailers take to e-commerce but it’s strictly national

2006

22-12-2006Stopping rogue traders: EU consumer protection cooperation network starts work
01-12-2006Preparation of the Competitiveness Council of Ministers, Brussels, 4/5 December 2006
29-11-2006Commission hosts major international product safety event
27-09-2006Commission presents results of Eurobarometer on consumer protection in the Internal Market
27-09-2006Questions and Answers on the Eurobarometer on consumer protection in the Internal Market
26-09-2006Competitiveness Council reaches political agreement on a Consumer Programme for 2007-2013
22-09-2006Preparation of the Competitiveness Council of Ministers, Brussels, 25 September 2006
21-09-2006Distance Selling Directive: state of play and public consultation
19-09-2006Commission pushes forward co-operation with China on food and product safety
10-07-2006Commission urges Member States to take action on mini-motorbikes
01-06-2006Commission acts to address gaps in the Timeshare Directive
31-05-2006Employment, social Policy, Health and Consumer Affairs Council, 1-2 June 2006, Luxembourg
24-05-2006Commissioner Kyprianou to open European Consumer Centre in Slovakia
04-05-2006Sunscreens: Commission moves to improve labelling
13-03-2006World Consumer Day 2006: from consumer protection to consumer empowerment
02-03-2006Safety of consumer products: Commission presents "Rapid Alert System" Report for 2005
02-02-2006Child-resistant lighters: Commission calls on Member States to back measures to reduce accidents
16-01-2006Commissioner Kyprianou visits China to discuss avian flu, influenza preparedness and product safety
16-01-2006EU - China: Memorandum of Understanding

2005

07-12-2005 Employment, Social Policy, Health and Consumer Affairs Council, December 8-9, Brussels
18-11-2005Press release: EU - China Memorandum of Understanding on Product Safety
18-11-2005IP: EU and China to strengthen co-operation on product safety
10-10-2005Consumer credit: Commission adopts revised proposal to facilitate agreement
10-10-2005Questions and answers on the Commission’s revised proposal for a new EU consumer credit law
01-07-2005 EU passengers travel with ease but still not fully aware of their rights
10-06-2005 Helping European consumers: Commissioner Kyprianou opens European Consumer Centre in Cyprus
03-06-2005Preparation of the Competitiveness Council of Ministers, Luxembourg, 6th June 2005 and Space Council 7th June –
01-06-2005Employment, social Policy, Health and Consumer Affairs Council, 2-3 June 2005, Luxembourg
11-05-2005Le Commissaire européen chez Euro-Info-Consommateurs ! « Nous devons construire la confiance »
24-02-2005Unfair commercial practices: Commission welcomes Parliament’s approval of new law
22-02-2005EU and US to strengthen cooperation on product safety
16-02-2005Transport with a human face: new rights for passengers
16-02-2005Air transport: Europe reinforces passengers’ rights

2004

15-12-2004Creating a toolkit for better lawmaking: new EU forum brings together businesses, consumers and legal experts
03-12-2004Employment, Social Policy, Health and Consumer protection Council, 6-7 December
16-11-2004EU law to ban pressure selling: Commission welcomes Council’s common position
04-11-2004Questions and answers on the Commission’s revised proposal for a new EU consumer credit law
28-10-2004Making rights a reality: New Europe-wide support network for consumers
18-10-2004Achievements of Commissioner David Byrne, Commissioner for Health and Consumer Protection 1999-2004
08-10-2004New legislation to crack down on rogue traders: EU-wide enforcement network given green light
20-08-2004Enjoy your holidays - and enjoy your rights! Ten basic principles of consumer protection
28-06-2004EU consumers favour competition but want guarantees on public services
24-06-2004Press conference to launch "Product Safety in Europe: a Guide to corrective actions including recalls
18-05-2004Commission welcomes agreement to crack down on rogue traders: EU-wide enforcement network to be created
18-05-2004Commission applauds Council agreement on unfair commercial practices: EU to ban pressure selling
09-02-2004Dangerous products in the spotlight: Commission to publish weekly reports on safety alerts
15-01-2004Safety first new laws for product recalls

2003

10-12-2003First meeting of New European Consumer Consultative Group
07-11-2003Preparation of the Competitiveness Council of Ministers, Brussels, 10th November 2003
05-11-200310 points on the Commission's proposal for a consumer credit directive
27-10-2003Making EU enlargement work for consumers
22-07-2003No hiding place for rogue traders: Commission proposes EU-wide network of national watchdogs
14-07-2003Guarantees directive: Commission takes Belgium, France, Luxembourg and Spain to court
18-06-2003Rough times for rogue traders: Commission proposes EU-wide ban on unfair commercial practices
18-06-2003Questions and answers on the proposed Unfair Commercial Practices Directive
31-01-2003Commission proposes new rules for financing EU consumer policy
06-01-2003Commission acts to guarantee EU shoppers' rights: infringement proceedings against 8 Member States

2002

15-11-2002Unlocking the potential of cross-border shopping in the EU: Commission publishes survey results
11-11-2002Consumer credit rules for the 21st century
11-11-2002Results of the Competitiveness Council of Ministers, Brussels, 10th November 2003
28-10-2002European and US consumer groups meet to discuss food safety, GMOs, access to medicines and more
28-06-2002Spaniards win European Young Consumer Competition
26-06-2002Council adopts directive on distance marketing of financial services
11-06-2002'Fair Trading' for consumers and business in the internal market: Commission consults on legislation
11-06-2002'Fair Trading' for consumers and business in the internal market: Commission consults on legislation
11-06-2002Questions and answers on the follow-up communication to the Green Paper on Consumer Protection
11-06-2002Questions and answers on the follow-up communication to the Green Paper on Consumer Protection
14-05-2002Distance marketing of financial services: Commission welcomes European Parliament's support for Directive
03-04-2002Feedback on Commission's European Contract Law initative now published

2001

20-12-2001First edition of Consumers in Europe- Facts and figures
10-12-2001David Byrne welcomes breakthrough in helping consumers shop online with confidence
15-11-2001Commission welcomes Parliament's support for proposal on cross-border payments in euros
16-10-2001New European network to help consumers settle cross-border disputes out-of-court
16-10-2001New European network to help consumers settle cross-border disputes out-of-court
02-10-2001The future direction of EU consumer policy: Commission stirs up public debate
02-10-2001The future direction of EU consumer policy: Commission stirs up public debate
02-10-2001Questions and answers on the Green Paper on Consumer Protection
02-10-2001Questions and answers on the Green Paper on Consumer Protection
13-07-2001European contract law: Commission sets the stage for a broad debate
13-07-2001European contract law: Commission sets the stage for a broad debate
12-07-2001Survey confirms bank charges for cross-border payments still too high
07-07-2001Commission urges Member States to step up consumer information on Euro
18-05-2001Euro-zone bank charges too high
03-04-2001"New currency, stable prices": consumers and retailers agree on common approach to facilitate final phase of euro changeover
20-02-2001European Central Bank and European Commission provide trainers of the blind, deaf and mentally disabled with dummy euro banknotes for training purposes

2000

23-11-2000President Prodi Opens Annual Assembly of Consumer Associations in Europe

1998

08-10-1998The "We accept euros" logo in shops
16-02-1998Résolution des litiges de consommation : des nouveaux instruments pour la protection des intérêts individuels et collectifs des consommateurs européens

 

    


   
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