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   Consumer Affairs - Conference

How Can Behavioural Economics Improve Policies Affecting Consumers?


Albert Borschette Centre
36, Rue Froissart
1040 Brussels

Friday 28th November 2008

PROGRAMME INCLUDING ALL PRESENTATIONS (NEW)

( Click here for a more detailed version of the programme )


  
8.00-9.00Registration
 

Introduction

9.00-9.20 Official Welcome – Ms. Jacqueline Minor Video Clip
Director of Consumer Affairs, DG SANCO (Health and Consumers)
9.20-9.40 Opening address – Ms. Meglena Kuneva Video Clip pdf Speech
EU Commissioner, Consumer Protection
 

Session 1: Behavioural economics and consumer-related policy: tools and objectives

9.40-10.00 Prof. Matthew Rabin Video Clip pdf Transcript pdf Presentation
University of California, Berkeley
How can behavioural economics help consumer-related policy?
10.00-10.20 Dr. Amelia Fletcher Video Clip pdf Transcript pdf Presentation
Chief Economist, Office of Fair Trading, UK
What do consumer policymakers need from behavioural economists?
10.20-11.00 Discussion, Session 1 Video Clip pdf Transcript
11.00-11.30 Morning Tea or Coffee
 

Session 2: Framing and choice

11.30-11.50 Prof. Dan Goldstein Video Clip pdf Transcript pdf Presentation
London Business School
Defaults, choice architecture and choice overload
11.50-12.10 Prof. Botond Koszegi Video Clip pdf Transcript pdf Presentation
University of California, Berkeley
Time and decision: the taste for instant gratification
12.10-12.40 Discussion, Session 2 Video Clip pdf Transcript
12.40-13.00 Prof. Mark Armstrong Video Clip pdf Transcript pdf Presentation
University College of London
Some drawbacks of interventionist consumer policy
13.00-13.10 Discussion Video Clip pdf Transcript
13.10-14.40 Buffet Lunch
 

Session 3: Switching and consumer behaviour in the service sectors

14.50-15.00 Prof. Sumit Agarwal Video Clip pdf Transcript pdf Presentation
Indian School of Business, Federal Reserve Bank of Chicago
Consumer behaviour in financial markets: the role of policy
15.00-15.20 Prof. Catherine Waddams Video Clip pdf Transcript pdf Presentation
Director of the ESRC Centre for Competition Policy
Consumers' ability to choose in newly-liberalised markets
15.20-15.40 Ms. Mary O'Dea Video Clip
Consumer Director, Financial Regulator (Ireland)
How to overcome the endowment effect and encourage consumers to switch: a case study from the Irish Switching Code
15.40-16.20Discussion, Session 3 Video Clip
16.20-16:50 Afternoon Tea or Coffee
 

Roundtable discussion: How can we best apply behavioural economics to consumer-related policy?

Video Clip (part 1)
Video Clip (part 2)
Video Clip (part 3)

16.50-17:50 Chair:
Ms. Jacqueline Minor
Director of Consumer Affairs, DG SANCO (Health and Consumers)

Speakers:
Dr. Pierre Valette, Head of Unit, Research in Economics, Social Sciences and Humanities, DG Research
Ms. Monique Goyens, General Director, The European Consumers' Organisation
Dr. Rossella Incardona, Lawyer, Expert in EU Consumer Law
Prof. Lucia A. Reisch, Copenhagen Business School
Dr. Veronique Scailteur, Director Government Relations Europe, Procter & Gamble
 

Closing remarks

17.50-18.00 Mr. Robert Madelin Video Clip pdf Transcript pdf Presentation
Director General, DG SANCO (Health and Consumers)


This conference is being organised by the European Commission, DG Health and Consumers

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