| | |
| 8.00-9.00 | Registration |
| | Introduction |
| 9.00-9.20 | Official Welcome – Ms. Jacqueline Minor  Video Clip
Director of Consumer Affairs, DG SANCO (Health and Consumers) |
| 9.20-9.40 | Opening address – Ms. Meglena Kuneva Video Clip
 Speech
EU Commissioner, Consumer Protection |
| | Session 1: Behavioural economics and consumer-related policy: tools and objectives |
| 9.40-10.00 | Prof. Matthew Rabin Video Clip
Transcript
Presentation
University of California, Berkeley
How can behavioural economics help consumer-related policy? |
| 10.00-10.20 | Dr. Amelia Fletcher Video Clip
Transcript
Presentation
Chief Economist, Office of Fair Trading, UK
What do consumer policymakers need from behavioural economists? |
| 10.20-11.00 | Discussion, Session 1 Video Clip
Transcript
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| 11.00-11.30 | Morning Tea or Coffee |
| | Session 2: Framing and choice |
| 11.30-11.50 | Prof. Dan Goldstein Video Clip
Transcript
Presentation
London Business School
Defaults, choice architecture and choice overload |
| 11.50-12.10 | Prof. Botond Koszegi Video Clip
Transcript
Presentation
University of California, Berkeley
Time and decision: the taste for instant gratification |
| 12.10-12.40 | Discussion, Session 2 Video Clip
Transcript
|
| 12.40-13.00 | Prof. Mark Armstrong Video Clip
Transcript
Presentation
University College of London
Some drawbacks of interventionist consumer policy |
| 13.00-13.10 | Discussion Video Clip
Transcript
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| 13.10-14.40 | Buffet Lunch |
| | Session 3: Switching and consumer behaviour in the service sectors |
| 14.50-15.00 | Prof. Sumit Agarwal Video Clip
Transcript
Presentation
Indian School of Business, Federal Reserve Bank of Chicago
Consumer behaviour in financial markets: the role of policy |
| 15.00-15.20 | Prof. Catherine Waddams Video Clip
Transcript
Presentation
Director of the ESRC Centre for Competition Policy
Consumers' ability to choose in newly-liberalised markets |
| 15.20-15.40 | Ms. Mary O'Dea Video Clip
Consumer Director, Financial Regulator (Ireland)
How to overcome the endowment effect and encourage consumers to switch: a case study from the Irish Switching Code |
| 15.40-16.20 | Discussion, Session 3 Video Clip |
| 16.20-16:50 | Afternoon Tea or Coffee |
| | Roundtable discussion: How can we best apply behavioural economics to consumer-related policy?
Video Clip (part 1)
Video Clip (part 2)
Video Clip (part 3) |
| 16.50-17:50 | Chair:
Ms. Jacqueline Minor
Director of Consumer Affairs, DG SANCO (Health and Consumers)
Speakers:
Dr. Pierre Valette, Head of Unit, Research in Economics, Social Sciences and Humanities, DG Research
Ms. Monique Goyens, General Director, The European Consumers' Organisation
Dr. Rossella Incardona, Lawyer, Expert in EU Consumer Law
Prof. Lucia A. Reisch, Copenhagen Business School
Dr. Veronique Scailteur, Director Government Relations Europe, Procter & Gamble |
| | Closing remarks |
| 17.50-18.00 | Mr. Robert Madelin Video Clip
Transcript
Presentation
Director General, DG SANCO (Health and Consumers)
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