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Current consultations

Archives

Title & description Policy activity Target group Closing date Results & follow-up
Consumer protection in third-pillar retirement products Consumer protection / Financial services / Pensions Public authorities, Financial industry, Non-financial businesses and business organisations, Trade unions, Civil society representatives and NGOs, Citizens 19.07.2013 View
The use of alternative dispute resolution (ADR) as a means to resolve disputes related to commercial transactions and practices in the EU Consumer affairs All citizens and organisations can contribute. 15 March 2011 Feedback and replies received
Review of the Package Travel Directive Consumer Affairs All citizens, organisations and public authorities are welcome to contribute to this consultation. 07.02.2010
Revision of the General Product Safety Directive (2001/95/EC) Consumer policy, non-food product safety EU citizens, economic operators, other organisations and relevant national authorities are welcome to provide feedback by responding to the questionnaire. Contributions are sought in particular to feed into the economic impact assessment, which is why there are focused sections for national authorities and economic operators. Other stakeholders can also reply to technical questions as far as they are relevant to them, and also provide more general remarks on the identified issues. 20.08.2010
Please note that the closing date for the consultation was postponed from 30 July to 20 August 2010
Summary of Responses
Consultation on the draft of Risk Assessment Guidelines for non-food Consumer Products Consumer Affairs Member State competent authorities, stakeholders 15.10.2008
Public Consultation on developing a harmonised methodology for classifying and reporting consumer complaints across the European Union Consumer Affairs Stakeholders and European Citizens 03.10.2008
10-10-2008
Summary of Responses
Consultation on the Doorstep Selling Directive Consumer Affairs Stakeholders and European Citizens 04.12.2007 Summary of Responses
Consultation on the Consumer Scoreboard Consumer Affairs Stakeholders and European Citizens 28.11.2007 Summary and replies to the consultation
Green Paper on the review of the Consumer Acquis Consumer Affairs Interested parties and European Citizens 15.05.2007 Summary of the consultation
Review of the Timeshare Directive Consumer Affairs Stakeholders 15.08.2006
Consumer Affairs website:user survey

Consumer Affairs Interested parties and European Citizens 05.01.2004
Consumer Voice Survey

Interested parties and European Citizens 30.12.2003
Fire Safety in Hotels

Consumer Affairs Interested parties and European Citizens 17.10.2003
15.11.2003
Green Paper on services of general interest

Consumer Policy Interested parties and European citizens 15.09.2003
Stakeholders consultation on the quality of some European standards
Consumer Policy Interested parties and European citizens 31.07.2003
Consultation on the Follow-up Communication to the Green Paper on EU Consumer Protection

Consumer Affairs Interested parties and European citizens 30.09.2002 View
Consultation on the Green Paper on European Union Consumer Protection

Consumer Affairs Interested parties and European citizens 15.01.2002 View
Consultation on Safety of Consumer Services

Consumer Affairs Interested parties and European citizens 08.10.2002 View
Consultation on the Communication from the Commission to the Council and the European Parliament on European Contract Law (COM(2001) 398 final)

Consumer Affairs Interested parties and European citizens 15.10.2001 View
Consultation on the Discussion document : Ideas for a Consumer Policy Strategy

Consumer Affairs Interested parties and European citizens 23.11.2001 View

 
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