Open consultations : give us your opinion by taking part in an open consultation.

Closed consultations: find out about the results of consultations that have closed.

Open consultations

Closed consultations

Title & description	Policy activity	Target group	Closing date	Results & follow-up
The use of alternative dispute resolution (ADR) as a means to resolve disputes related to commercial transactions and practices in the EU	Consumer affairs	All citizens and organisations can contribute.	15 March 2011	Feedback and replies received
Review of the Package Travel Directive	Consumer Affairs	All citizens, organisations and public authorities are welcome to contribute to this consultation.	07.02.2010
Revision of the General Product Safety Directive (2001/95/EC)	Consumer policy, non-food product safety	EU citizens, economic operators, other organisations and relevant national authorities are welcome to provide feedback by responding to the questionnaire. Contributions are sought in particular to feed into the economic impact assessment, which is why there are focused sections for national authorities and economic operators. Other stakeholders can also reply to technical questions as far as they are relevant to them, and also provide more general remarks on the identified issues.	20.08.2010 Please note that the closing date for the consultation was postponed from 30 July to 20 August 2010	Summary of Responses
Consultation on the draft of Risk Assessment Guidelines for non-food Consumer Products	Consumer Affairs	Member State competent authorities, stakeholders	15.10.2008
Public Consultation on developing a harmonised methodology for classifying and reporting consumer complaints across the European Union	Consumer Affairs	Stakeholders and European Citizens	03.10.2008 10-10-2008	Summary of Responses
Consultation on the Doorstep Selling Directive	Consumer Affairs	Stakeholders and European Citizens	04.12.2007	Summary of Responses
Consultation on the Consumer Scoreboard	Consumer Affairs	Stakeholders and European Citizens	28.11.2007	Summary and replies to the consultation
Green Paper on the review of the Consumer Acquis	Consumer Affairs	Interested parties and European Citizens	15.05.2007	Summary of the consultation
Review of the Timeshare Directive	Consumer Affairs	Stakeholders	15.08.2006
Consumer Affairs website:user survey	Consumer Affairs	Interested parties and European Citizens	05.01.2004
Consumer Voice Survey		Interested parties and European Citizens	30.12.2003
Fire Safety in Hotels	Consumer Affairs	Interested parties and European Citizens	17.10.2003 15.11.2003
Green Paper on services of general interest	Consumer Policy	Interested parties and European citizens	15.09.2003
Stakeholders consultation on the quality of some European standards	Consumer Policy	Interested parties and European citizens	31.07.2003
Consultation on the Follow-up Communication to the Green Paper on EU Consumer Protection	Consumer Affairs	Interested parties and European citizens	30.09.2002	View
Consultation on the Green Paper on European Union Consumer Protection	Consumer Affairs	Interested parties and European citizens	15.01.2002	View
Consultation on Safety of Consumer Services	Consumer Affairs	Interested parties and European citizens	08.10.2002	View
Consultation on the Communication from the Commission to the Council and the European Parliament on European Contract Law (COM(2001) 398 final)	Consumer Affairs	Interested parties and European citizens	15.10.2001	View
Consultation on the Discussion document : Ideas for a Consumer Policy Strategy	Consumer Affairs	Interested parties and European citizens	23.11.2001	View