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On 6 June 2003 the Commission adopted a report on the safety of services to consumers. The report highlighted gaps in the availability of data on service safety, and suggested improving the knowledge base.
The report was
based on a public consultation
conducted by the Commission in
2002. The purpose of the public
consultation was to help the
Commission to assess the
existing situation and
highlight policy options for
future action. More than 60
public authorities, consumers'
organisations and business
associations responded. The
high number of replies
indicated a high level of
interest in the safety of
services.
The 2003
report highlighted gaps in the
availability of data on service
safety and risks.
The report suggests
improving the
knowledge
base on accidents related
to specific services as a
priority and possibly
introducing a legal framework
aimed at monitoring and
supporting national consumer
policies.
The report was
discussed in Council and on 1
December 2003 the Council
adopted
Resolution
2003/C 299/01
 on
the safety of services for
consumers
(2003)
Report on the Safety of
Services for Consumers
(115KB)
Consultation
paper
(200KB)
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