Studies and Surveys
Defeating consumer detriment is at the heart of good policy making in the field of consumer protection.
DG SANCO has carried out a study to analyse and estimate consumer detriment . The developed methodology will enable to identify
where consumers are suffering detriment and assess the impact of policy initiatives on consumer detriment. The methodology will
thereby assist in implementing a policy regime which promotes the interests of consumers in an effective way.
A handbook for policy officers offering guidance on how to apply the consumer detriment methodology in the context of impact assessments is available here.
Qualitative study – European consumers and services of general interest (July 2007),
Prices of services:
The European Commission launched a tender to develop a methodology for collecting price data in selected service sectors.
The study elaborates a methodology to collect prices of services in eleven sectors.
Report - May 2006,
Evaluation and monitoring of trends with regard to
passenger needs on the level of service and treatment of passengers (short "EU service guarantees - EUSG")
EU Commission , Tender TREN/A5/25-364/2005, Final Report December 2006
European consumers' attitudes on product labelling - May 2005
Survey on price differences in Europe: For more details on price differences in the Internal Market please consult the
Internal Market scoreboard
Survey on car prices differentials within the European Union