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Alternative Dispute Resolution (ADR) - Responses received on the ADR consultation

Replies to the consultation paper on ADR

ADR Schemes

Business

ABTA - The Travel Association pdf
ADAC e.V. EN pdf
Allen & Overy pdf
AmCham EU pdf
Assemblée permanente des Chambres de métiers et de l'artisanant pdf
Association for Competitive Technology pdf
Association Française des Entreprises Privées pdf
Assuralia pdf
British Bankers Association pdf
British Retail Consortium pdf
British Vehicle Renting and Leasing Association pdf
Bundessparte Bank und Versicherung EN pdf
Bundesverband deutscher Banken EN pdf
BUSINESSEUROPE pdf
Chambre de commerce et d'industrie de Paris EN pdf
CEA pdf
CONDOR FLUGDIENST Gmbh pdf
Confédération Générale des Petites et Moyennes Entreprises pdf
Confederation of Finnish Industries pdf
Confederation of Netherlands Industry & Employers EN pdf
Confindustria EN pdf
Conseil des Notariats EN pdf
Conseil National des Professions de l'automobile pdf
Council of European Energy Regulators pdf
Czech National Bank pdf
Danish Chamber of Commerce pdf
DAS Legal Expenses Insurance Company Ltd pdf
Deutschen Handwerks EN pdf
Deutscher Industrie- und Handelskammertag EN pdf
Dutch Retail Association pdf
eBay pdf
EDF pdf
EDISON pdf
ENEL EN pdf
EURELECTRIC pdf
EURO GAS pdf
Eurochambres pdf
EuroCommerce pdf
Eurofinas pdf
Euroheat Power pdf
European Association of Co-operative Banks pdf
European Banking Federation pdf
European Communities Trade Mark Association pdf
European E-Commerce and Mail Order Trade Association pdf
European Federation of Insurance Intermediaries - BIPAR pdf
European Games Developer Federation pdf
European Mortgage Federation pdf
European Savings Banks Group pdf
European Travel Agents’ and Tour Operators’ Associations pdf
Fédération Bancaire Française EN pdf
Fédération Française des Sociétés d'Assurances pdf
Fédération Française des Télécoms pdf
Fédération Internationale de l'automobile pdf
Fédération Nationale de l’Aviation Marchande pdf
Federation of Enterprises in Belgium pdf
Federation of Finnish Enterprises EN pdf
Federation of German Industries EN pdf
FEDSA pdf
Finance Leasing Association pdf
Finland Chamber of Commerce pdf
GDF SUEZ pdf
German Insurance Association EN pdf
German Travel Association EN pdf
Handelsverband Deutschland EN pdf
Immobilienverband Deutschland IVD pdf
Industriellenvereinigung, Bereich Rechtspolitik & Verwaltungsreform EN pdf
Institute of Chartered Accountants in England and Wales pdf
International Association of Legal Protection Insurance pdf
Italian Banking Association pdf
IVD & SCSI pdf
Leaseurope pdf
Lufthansa pdf
MEDEF EN pdf
Network for the Promotion of Sustainable Consumption in European Regions pdf
Polish Bank Association pdf
Polish Confederation of Private Employers pdf
Poste Italiane EN pdf
Resort Development Organization pdf
Royal Institution of Chartered Surveyors pdf
Société Générale pdf
Society of Chartered Surveyors in Ireland pdf
TELECOM ITALIA EN pdf
Thomas Cook Group pdf
TUI Travel pdf
UEAPME pdf
Union des Entreprises Luxembourgeoises pdf
UNIONCAMERE EN pdf
Verband der Chemische Industrie EN pdf
Vodafone pdf
WIND Telecommunications pdf
Wirtschaftskammer Österreich EN pdf

Citizens

Consumer associations

European Consumer Centres

Experts

Members States / Public Authorities

AUSTRIA - PermRep EN pdf
BELGIUM - SPF Economie pdf
BELGIUM - Bureau du Conseil Supérieur pdf
BULGARIA - Ministere de l'Economie, de l'Energie et du Tourisme EN pdf
CZECH REPUBLIC - Ministry of Industry and Trade EN pdf
DENMARK - PermRep pdf
ESTONIA - Ministry of Economic Affairs and Communications EN pdf
FINLAND - Ministry of Justice pdf
FRANCE - Commission de la Médiation de la Consommation pdf
FRANCE - PermRep pdf
FRANCE - Institut National de la Consommation pdf
GERMANY - Federal Government EN pdf
GERMANY - Ministerium für Ländlichen Raum, Ernährung EN pdf
HUNGARY - Ministry of National Economy pdf
IRELAND - Department of Enterprise, Trade and Innovation pdf
IRELAND - Irish Commission for Energy Regulation pdf
ITALY - AGCOM EN pdf
ITALY - Consiglio Nazionale Consumatori ed Utenti EN pdf
ITALY - Ministero del Sviluppo Economico EN pdf
LATVIA - Ministry of Economics EN pdf
LITHUANIA - Ministry of Justice EN pdf
LITHUANIA - State Consumer Rights Protection Authority EN pdf
NORWAY - Ministry of Children, Equality, and Social Inclusion pdf
POLAND - PermRep EN pdf
PORTUGAL - Ministry of Foreign Affairs EN pdf
SLOVENIA - Ministry of Economy EN pdf
SPAIN - Agència Catalana del Consum EN pdf
SPAIN - Instituto Nacional del Consumo EN pdf
ROMANIA - National Authority for Consumer Protection EN pdf
SWEDEN - Ministry of Justice EN pdf
THE NETHERLANDS - Ministry of Justice EN pdf
UK - Ofcom pdf
UK - PermRep pdf



Disclaimer: These contributions have not been adopted or in any way approved by the Commission and should not be relied upon as a statement of the Commission's or the Health & Consumers DG's views. The European Commission does not guarantee the accuracy of the data included in these contributions nor does it accept responsibility for any use made thereof.