This site was  archived on 27/06/14
27/06/14
Visit the new website!

Language selector

  • Current language:en
 
left
  Alternative Dispute Resolution (ADR)slide
right
transtrans
 

Solving your consumer disputes out-of-court (Alternative Dispute Resolution)

If you have a problem with a trader about a product or service you bought, you can settle your dispute out-of-court through an Alternative Dispute Resolution or Online Dispute Resolution (ODR/ADR) procedure.

ADR/ODR is low-cost, fast and easy. Consumers across the EU should be able to solve any dispute with a EU-based trader without going to court.





 
lefttranspright

 

  Print  
Public HealthFood SafetyConsumer Affairs
   
   
   
requires javascript