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Welcome to the Consumer Affairs policy website
Consumer Policy supports the aims laid out in Articles 153 and 95 of the Treaty establishing the European Community, which promote the interests, health and safety of European consumers. It is designed to ensure that the internal market is open, fair and transparent, allowing consumers to exercise real choice, excluding rogue traders, and helping consumers and businesses take full advantage of the market’s potential.

STRATEGY AND PROGRAMME
CONSUMER RESEARCH
SAFETY
RIGHTS
ENFORCEMENT
REDRESS
CONSUMER EMPOWERMENT
COSMETICS