An "EU sweep" is a joint EU investigation and enforcement action to check for compliance with consumer laws on a particular market in order to see where consumer rights are being compromised or denied. National enforcement authorities then follow up on these findings, contacting the incompliant companies and demanding that they come into line with the relevant requirements. Legal action can be taken against operators who violate EU consumer law.
On 17 November 2009, Consumer Commissioner Meglena Kuneva announced the results of Mobile Phone Services Sweep which began in June 2008 and targeted websites selling ringtones, wallpapers and other mobile phone services.
Find out more:
Speech: "Ringtone sweep wrap up" ( PDF version )
Press release: "70% of ringtone-scam websites cleaned following EU investigation" ( PDF version )
Memo: "EU clean-up on ringtone scams. Frequently Asked Questions" ( PDF version )