5th Consumer Scoreboard - March 2011
«Consumers at home in the single market»
The spring Scoreboard analyses consumer conditions in EU Member States and the development of cross-border trade and e-commerce.
- Consumer conditions recovered in nearly all EU countries after the 2009 decline;
- Growing gap between domestic and cross-border e-commerce, despite the potential for better choice and savings;
- Consumers are more confident to shop cross-border once they try it;
- Obstacles relate to the supply side as fewer retailers sell across national borders compared to 2009.