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  Information campaigns on consumer rightsslide

On september 10th 2007, Commissioner Kuneva launched a consumer rights campaign in Malta on the occasion of the inauguration of the new Consumer House in Valletta

Press Release




Consumers do not always know their rights. And if they know their rights at home, they do not always know the rights they have in the other countries of the European Union.

Consumers in the countries that joined the European Union in May 2004 have the highest need to get to know their rights, and how to claim them. Therefore the European Commission is conducting information campaigns in these countries as a matter of priority.

These campaigns also promote national consumer associations. Because it is often difficult for an individual consumer to get his rights respected. In joining forces consumers stand stronger, and problems can get solved collectively and more effectively.

Commissioner Markos Kyprianou has explained the importance of these campaigns in new Member States in his ' message to Slovak consumers' on May 17, to ' Czech consumers' on May 26 and to ' Slovenian consumers' on June 7.

The information campaign "Sprawdz, jakie masz prawa" was launched by Commissioner Danuta Huebner on 16 May 2005 in Warsaw.

TV spots "Sprawdz jakie masz prawa" (+/- 3 MB)

Campaigns in the Czech Republic, Slovakia and Slovenia started in May 2006.

TV spots "Trvejte na svých právech" (+/- 3 MB)



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