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  Web Chat with EU Consumer Commissioner Meglena Kunevaslide

Why not chat online with Commissioner Kuneva about how EU Consumer law can help you as a consumer in your daily life?

On 23 October at 15:00 CET, EU Consumer Commissioner Meglena Kuneva will chat online with consumers from all over the EU. The chat will focus on how EU consumer law helps consumers in practical terms."


Dear Webchatters, you are most welcome to use this link to access the webcam installed in the chat room.

Have you ever had a difficult experience as a consumer?

Have you ever felt that as a consumer you needed someone to stick up for you?

Did you ever find yourself wondering if you were being treated fairly when buying something?

Are you for example fed up with hidden charges when you buy products or services online?

Have you paid a high price for unclear contract terms after you have signed up to a subscription for a mobile phone or internet provider?

Do you worry about the safety of toys and childcare items that are imported into the EU?

If you answered "yes" to any of those questions, you may be interested to hear what the EU is doing to put consumer rules to work for EU citizens ".

Join the Commissioner here for a live chat with her on 23 October, from 15:00 to 16:30 Central European Time.

You will be able to ask the Commissioner questions in any of 14 languages (English, French, Italian, German, Spanish, Dutch, Portuguese, Greek, Danish, Swedish, Polish, Finish, Romanian and Bulgarian and get an answer in the same language.



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