You are eligible for consular protection if you are:

  • a national of an EU Member State
  • in distress in a country outside the EU where your country does not have an embassy/consulate

Typical situations where you may need help

  • passport lost or stolen
  • serious accident or illness
  • violent crime
  • arrest or detention
  • emergency relief / repatriation (natural disasters, civil unrest, armed conflict or other emergencies)
  • death while abroad

All assistance and notification of your relatives, friends, doctor and/or employer at home will be handled by the embassy/consulate you approached, through your own country's foreign ministry.


Please note that not all the help described under each of the typical situations above is provided by all Member States