AVAILABLE HELP

You are eligible for consular protection if you are:

  • a national of an EU Member State
  • in distress in a country outside the EU where your country does not have an embassy/consulate


Typical situations where you may need help

  • passport lost or stolen
  • serious accident or illness
  • violent crime
  • arrest or detention
  • emergency relief / repatriation (natural disasters, civil unrest, armed conflict or other emergencies)
  • death while abroad

All assistance and notification of your relatives, friends, doctor and/or employer at home will be handled by the embassy/consulate you approached, through your own country's foreign ministry.


Disclaimer

Please note that not all the help described under each of the typical situations above is provided by all Member States