Better and stronger rights for consumers
New EU legislation, adopted today by the European Parliament, is good news for Europe's 500 million consumers. The Consumer Rights Directive, proposed by the European Commission in 2008, has many benefits for shoppers. These include eliminating hidden charges and costs online, banning pre-ticked boxes on websites and allowing consumers 14 days to change their mind on a purchase.
The European Parliament’s vote follows a deal between the three EU institutions (The European Parliament, the Commission, and the Council of Ministers), and clears the final hurdle before the new rules can become a reality for consumers.
Vice-President Reding said: "Today's adoption of the new EU Consumer Rights Directive will strengthen consumer rights by outlawing Internet fraudsters who trick people into paying for horoscopes or recipes that appear to be offered for free."
These new rules will be transposed into national law before the end of 2013, after they have been formally approved by the EU Council of Ministers in September 2011. Vice-President Reding also thanked the European Parliament's rapporteur and the Hungarian EU Presidency for their commitment and support throughout the negotiations.