Citizens' Energy Forum (London)
On 13-14 November, the fifth meeting of the Citizens' Energy Forum took place in London. The annual Forum, gathering consumer associations, citizens groups, regulators, the industry and the Commission aims to implement competitive, energy-efficient and fair retail markets for energy consumers. This year the discussions focused on building a consumer-centred vision of the retail market, consumers’ empowerment in energy policy, price transparency and comparability, on how to better identify and to protect vulnerable consumers and on smart meters.
During his opening speech, Commissioner Oettinger said: “We have to make sure that consumers are well informed and able to exercise their right of choice. In that way they will be able to send market signals to suppliers. Only if suppliers feel the market discipline, they will respond to market signals in ways that satisfy the consumers.
Speech [73 KB]