CONSUMER POLICY

The European Commission co-finances and co-ordinates the work of 30 European Consumer Centres throughout the EU, Norway and Iceland. Since 2010, these Centres had direct contacts with over 300 000 consumers, informing and assisting citizens with difficulties encountered in relation to cross border purchases. At the Stakeholder Event to promote the achievements of European Consumer Centres, Commissioner Mimica praised the a key role of the Centres in making the benefits of the European Union visible and tangible to citizens. Through the studies they publish and their daily work, the Centres are also an invaluable source of information on the most frequently raised consumer issues or on emerging threats to consumer rights.

• Link to the speech