Presentation of the European Commission's Passenger Rights Communication by Siim KALLAS, Vice-President of the EC in charge of Transport: - extracts EP Committee on Transport and Tourism

Type: News   Reference: 92827   Duration: 00:04:13  Lieu: Brussels, Belgium - EP
End production: 19/03/2013   First transmission: 19/03/2013
The transport committee has hosted the presentation of the European Commission's Passenger Rights Communication by Siim KALLAS, Vice-President of the EC in charge of Transport. MEPs have discussed possible new rules changes to air passenger rights.The European Parliament, which has always been keen to promote passenger rights, will work the coming months on how to strengthen them.

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TIME DESCRIPTION DURATION
00:00:00 Title 00:00:05
00:00:05 Exterior view of the European Parliament building in Brussels 00:00:05
00:00:10 General view of the ambience during the meeting (2 shots) 00:00:11
00:00:21 SOUNDBITE (English) KALLAS, Vice-President of the EC in charge of Transport: "One area that urgently needs to be clarified is the definition of extraordinary circumstances which may exempt air carriers for paying compensations. The system is not clearly defined at the moment. Member Sates interpret it differently and there are frequent disputes between airlines and passengers." 00:00:23
00:00:44 SOUNDBITE (English) KALLAS, Vice-President of the EC in charge of Transport: "The choice is if you want to have compensation then you have compensation. If you want go home for Christmas Eve, then you must give certain possibility to the airline to organise this take back and all analysts should and will have all these lots of calculations in your hands to discuss the issue. Within 5 hours it is possible to arrange it, within 3 hours is not possible to arrange it. The choice on Christmas Eve, is that you are accommodated but you are not at home." 00:01:23
00:02:07 SOUNDBITE (English) KALLAS, Vice-President of the EC in charge of Transport: "Somebody raised it, 3 days is not enough or too much for this accommodation. Among all kind of crisis what it was the most severe that has shown, was in 3 days. 99, 99% of cases can be solved, so it is enough. The limit does not concern disable passengers and pregnant women and so on." 00:00:29
00:02:36 SOUNDBITE (English) KALLAS, Vice-President of the EC in charge of Transport: "The proposal defines the role of the national enforcement bodies more clearly. It makes sure that they coordinate better with the European Commission and that any infringements would be properly sanctioned." 00:00:14
00:02:50 SOUNDBITE (English) KALLAS, Vice-President of the EC in charge of Transport: "We need information and that is why first of all it is a provision within 30 minutes after certain disruption that passengers must be informed." 00:00:11
00:03:01 SOUNDBITE (English) KALLAS, Vice-President of the EC in charge of Transport: "About the return tickets and others the provisions are there, and for connecting flights as well there are certain limits. Which kind of connecting flights can be then, be without a responsible and how it would be organised. Also the luggage or baggage issue, under the Montreal Convention which is not applied but we want to introduce some provisions to help to deal with lost baggage, and baggage as a whole, including musical instruments." 00:00:40
00:03:41 SOUNDBITE (English) KALLAS, Vice-President of the EC in charge of Transport: "Passengers rights should not be a punishment for airlines as well. If they would be treated in this way, it would be a counterproductive approach. We must find a pragmatic approach as many of you have mentioned. It must be a balanced approach concerning the interest of passengers and also the interests of those who are responsible for to take care of passengers." 00:00:32
00:04:13 End 00:00:00
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