Extracts from the joint press conference by Neelie Kroes, Michel Barnier and John Dalli on the EC's action plan on e-commerce and other online services

Type: Summary of press conference   Reference: I-071982   Duration: 10:03:45  Lieu:
End production: 11/01/2012   First transmission: 11/01/2012
On 11/01/2012 during the joint press conference in Brussels, Michel Barnier, Member of the EC in charge of Internal Market and Services, Neelie Kroes, Vice-President of the EC in charge of Digital Agenda, and John Dalli, Member of the EC in charge of Health and Consumer Policy, presented an action plan on e-commerce and other online services with a target of doubling by 2015 the share of the Internet economy in the EU GDP, as well as that of online sales. To attain these objectives, the European Commission proposed actions to achieve: better access of consumers to products and services sold online across the EU (including music or films); an easier way to buy and pay for products online; more efficient and affordable delivery of products across Europe; more transparency on operators and prices on the internet; high speed internet and better communication infrastructure for more citizens; and better information and protection against abuses on the internet. The plan was part of the Digital Agenda and the Single Market Act and in response to the request from the European Council to submit a roadmap for the completion of the Digital Single Market by 2012.

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TIME DESCRIPTION DURATION
10:00:00 Title 00:00:05
10:00:05 General view of the press conference 00:00:04
10:00:09 Soundbite (in FRENCH) by Michel Barnier, Member of the EC in charge of Internal Market and Services, saying that the digital economy can be a lever for the economy and create jobs. There is in Europe a lot of potential that remains to be exploited. Electronic commerce at the moment only represents 3.4% of retail sales and is very concentrated in some countries like Germany, UK or France, and is very underdeveloped in most of the others. e-commerce is still between national boundaries. 00:01:02
10:01:11 Cutaway of a woman typing on a laptop 00:00:05
10:01:17 Soundbite (in ENGLISH) by Neelie Kroes, Vice-President of the EC in charge of Digital Agenda: each year, 200 million Europeans - nearby 40% of all citizens - buy over the Internet. But faced with different national rules and national systems, less than one quarter of that number of 40% do so across national borders. And, overall, e-commerce is still just around three and a half percent of Europe's retail market. This Communication sets out how the EU will make transacting online easier, more trustworthy, and more transparent. This will benefit the consumer, but also the businesses that supply on-line products and services. 00:01:03
10:02:20 Cutaway of cameramen 00:00:05
10:02:25 Soundbite (in ENGLISH) by John Dalli, Member of the EC in charge of Health and Consumer Policy, saying that the benefits of e-commerce to the European consumers, including savings and greater choice of goods are impressive. But online shopping and selling in the EU is still hampered by many barriers. The most frequent one is the refusal of an order from one EU country. Eliminating these barriers will give consumers an enormous freedom to shop online in a truly single EU digital market. 00:01:19
10:03:45 Cutaways of the audience (2 shots) 00:00:09
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