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Extracts from the joint press conference by Mariya Gabriel, Member of the EC, and Miapetra Kumpula-Natri, Member of the EP, on a Flash Eurobarometer survey on the end of roaming charges in the EU and on first observations from mobile operators

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On 26 September 2017, Mariya Gabriel, Member of the EC in charge of Digital Economy and Society, and Miapetra Kumpula-Natri, Member of the EP, gave a joint press conference in Brussels, on a Flash Eurobarometer survey on the end of roaming charges in the EU and on first observations from mobile operators. According to the survey published on the same day, a large majority of Europeans recognised the benefits of roaming without extra charges. Thanks to the EU roaming rules, in place since 15 June 2017, consumers could use their mobile phone while travelling abroad in the EU as they would do at home, without paying extra charges. The survey showed that 71% of Europeans were aware that roaming charges had ended and 72% thought they, or someone they knew, would benefit. Awareness of the new rules rose to 86% amongst those who had travelled since 15 June. Mobile operators could already see the change in travellers' behaviour in their networks. Several operators reported an important rise in data traffic due to travellers, which had multiplied several times during summer 2017 compared to summer 2016. While some of this increase reflected general year-on-year growth in data consumption in domestic markets, a substantial part could be attributed to the new roaming rules. The rise of roaming calls, although less marked, was also significant. In response, mobile operators in touristic areas reported important investments in their networks to seize the opportunity presented by the increased demand from travellers. This video shows extracts of the press conference.
PHOTO SHOTLIST INFO PRESS

Type: Press conference - summary   Reference: I-144055   Date: 26/09/2017   Duration: 03:45
Personalities:   Gabriel, Mariya |   Kumpula-Natri, Miapetra |   Bahrke, Johannes  
Location: Brussels - EC/Berlaymont  
Languages: ORIGINAL

Tags: Digital Single Market | Eurobarometer | European Commission - spokesperson | European Parliament - member | Interinstitutional cooperation | Mobile telephone | Mobile | Portable telephone | Roaming | Smartphone | Survey
RAPID: INFO PRESS,
© European Union, 2017   /   Source: EC - Audiovisual Service
Director: Dimitrios Koskeridis
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