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Passenger's Rights Campaign Launch: extracts from the EC midday press briefing by Siim Kallas and Meglena Kuneva, former Member of the EC and Special Advisor to Siim Kallas for passenger rights
On 29/06/2010, Siim Kallas, Vice-President of the EC in charge of Transport, and Meglena Kuneva, former Member of the EC and Special Advisor to Siim Kallas for passenger rights, held a EC midday press briefing, to launch the campaign about passengers' rights.
Passengers enjoyed easier access to information about their rights, when travelling by rail or air thanks to a Europe-wide publicity campaign in 23 languages launched by the European Commission. Although the Commission had in recent years introduced legislation to ensure air and rail passengers benefit from the same standards of treatment throughout the European Union, not all passengers were yet aware of what they were entitled to. To remedy this, posters reminding people of their rights have been displayed in airports and train stations in all Member States starting today, in time for the beginning of the holiday season. Travellers were also able to consult free leaflets and a specially designed website in all of the European Union's official languages.