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Extracts from the press conference by Meglena Kuneva on the 2nd EU Annual Consumer Markets Scoreboard

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Meglena Kuneva, Member of the EC in charge of Consumer Protection, presented during the press conference, the results of the 2nd edition of the EU Annual Consumer Markets Scoreboard. The report screens more than 20 goods and services sectors (including food, clothing, footwear, financial services, energy and telecoms) against 5 key consumer indicators (prices, switching, satisfaction, complaints and safety). Three areas of services which really matter to people: energy, banking and transport (trains, buses and trams) are causing the most problems for consumers. Meglena Kuneva announced that the priority market for in-depth investigation will be the retail electricity market for 2009.
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Type: EbS   Reference: 61666   Date: 02/02/2009   Duration: 00:03:14
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