From July 1st 2007, it will be possible for household customers throughout the European Union to choose their electricity and gas suppliers.
In exercising this choice, which is not an obligation, consumers are boosting competition between energy suppliers -and that has to be to their advantage.
To be able to make really informed choices, customers need to have access to detailed and open information. This right to information, along with other fundamental rights which guarantee consumer protection, will be included in a future European Charter on the Rights of Energy Consumers.
This video shows the situation in Great Britain where the electricity and gas markets have been opened up to competition for domestic consumers for several years now and in the Wallonia Region of Belgium where liberalisation was introduced on January 1st 2007. LINKLINK
Type: VNR Reference: I-054476 Date: 30/06/2007 Duration: 09:41 Available Languages:EN, IT